It is a consulting and implementation service for AI designed specifically for libraries. We co-create with your team and community AI services that are useful, secure, and operational. The solution is deployed and the capability remains within your institution (full knowledge transfer).

Five main services:

• Library ChatBots 24/7: service, reference and research with escalation to a human agent.
• Accelerated cataloging with AI: target of ≥70% faster, with human validation.
• Semantic discovery: conversational search across catalog, repository and collections.
• Analytics for decision-making: KPI dashboards, collection development and impact analysis.
• Governance and security: policies, roles, controls and a critical AI training plan.

Four modalities adjustable to your adoption pace and budget:

• A) Diagnostic sprint + prototype (4–6 weeks): prioritizes a use case and delivers a functional prototype.
• B) Guided implementation (8–12 weeks): a service implemented, documented and operated by your team.
• C) Agile transformation (4–6 months): three integrated services with certificate programs and metrics dashboards.
• D) Library AI Factory (9–12 months): an annual pathway with multiple services, AI governance and continuous improvement.

Regardless of modality, every engagement includes: a work plan, an internal certified diploma for your team, co-creation labs, operational implementation with technical documentation, a KPI dashboard with results reporting, and 12 months of post-implementation support (monthly meetings).

We design a modular architecture so your library retains control. When possible we prioritize open-source/self-hostable software. If commercial technology is chosen, it is configured to minimize risks (data minimization, permissions, retention, traceability). Typical integrations include ILS/LSP (Koha, Folio), repositories (DSpace, InvenioRDM), LMS and electronic resource platforms.

Write to iia@elibro.com with the subject “Institutional iIA proposal” indicating your institution, country and main need. We will schedule an executive diagnostic session (90 minutes, free) to prioritize the highest-impact, lowest-risk use case and propose a plan with costs and timelines.